Clean Bee Cleaning & Protection | The Cleaning Studio
Location: 108 S. Sheridan Rd., Lakemoor, IL 60051 (on-site)
Position: Part-Time
Schedule: Monday–Friday, 12:45 PM–5:00 PM, and every other Saturday, 8:00 AM–3:00 PM
Compensation & Growth Opportunities
Starting pay is $15.00 per hour, plus commission opportunities.
We believe in recognizing hard work, initiative, and individual growth! Opportunities for pay increases are available within the first 60 days, based on job performance, demonstrated skills, and the ability to confidently and independently manage daily responsibilities.
Come Join Our Clean Bee Family!
Clean Bee Cleaning & Protection and The Cleaning Studio are looking for a friendly, dependable, and highly organized individual to join our team as a Part-Time Front Office Customer Service Representative!
We are a family-owned, award-winning company that has proudly served our local community for over 21 years. We take great pride in providing exceptional customer service, building lasting relationships, and creating a welcoming environment for our clients.
Our front office is the heart of our daily operations, and we’re looking for someone who enjoys working with people, can multitask in a fast-paced environment, and brings a positive attitude to work each day.
Key Responsibilities
- Customer Service: Answer incoming calls using our VoIP phone system, respond to client questions, and provide friendly, professional assistance.
- Client Relations: Warmly greet clients visiting our facility, assist with area rug drop-offs and pickups, and ensure a positive customer experience.
- Scheduling: Schedule appointments, coordinate service requests, and help maintain an organized daily calendar.
- Data Entry: Accurately enter and update client information, service details, and appointment notes in our computer system.
- Follow-Up Calls: Contact clients after completed services to ensure their satisfaction and assist with any questions or concerns.
- Daily Preparation: Prepare and organize work orders, route books, and paperwork for the following day’s scheduled services.
- Office Communication: Monitor and respond to incoming calls, VoIP text messages, and emails in a timely manner.
- General Office Support: Assist with filing, paperwork, and other administrative duties as needed.
- Shop Upkeep: Help maintain a clean, organized, and welcoming front office, showroom, and customer areas.
What We’re Looking For
- A friendly, outgoing personality with excellent communication skills.
- Strong customer service skills and a genuine desire to help others.
- Excellent organizational skills and attention to detail.
- Ability to multitask and stay focused in a busy, fast-paced environment.
- Basic computer knowledge and accurate typing/data entry skills.
- Dependability, punctuality, and a strong work ethic.
- Ability to work independently while also being a supportive team player.
- A positive attitude and willingness to learn new systems and procedures.
- Ability to lift and assist with area rugs and other items weighing up to 50 pounds, with or without reasonable accommodation.
- High school diploma or GED preferred.
- Previous experience in an office environment such as a medical, dental, or trades office, particularly answering phones, scheduling appointments, managing client information, and providing excellent customer service, is highly desirable.
This experience would be a great fit for our busy front office, but we are happy to train the right person who is dependable with a positive attitude and strong customer service skills!
What We Offer
- Competitive starting pay with opportunities to earn additional commissions.
- Aflac supplemental insurance options.
- IRA retirement plan.
- A friendly, supportive, family-owned work environment.
- Hands-on training and opportunities to develop new skills.
- The opportunity to be part of a respected, award-winning local business.
Benefits are subject to applicable plan eligibility requirements.
Why Join Clean Bee?
At Clean Bee, we believe exceptional customer service starts with exceptional people!
Our team is more than just employees. We work together, support one another, and take pride in the relationships we’ve built with our clients and community over the years.
We’re looking for someone who shares our values, takes pride in their work, and wants to be part of a team where their contributions truly matter.
If you’re organized, personable, dependable, and enjoy making someone’s day a little brighter, we’d love to meet you!
Interested in Joining Our Team?
Apply today using the form below, or call 815-260-6484 to schedule a time to fill out an application.
Clean Bee Cleaning & Protection is an equal opportunity employer committed to diversity and inclusion.
Clean Bee Cleaning & Protection | The Cleaning Studio
If you love it, clean it & protect it! ??
